5

Always easy, fast, and curtious. They have always been very personable with me and very reliable!

Thank you for trusting us with your Toyota Mr. Drewry!

- Finsanto Automotive Repair Shop
5

You guys are great, y'all had both of our SUV's running like they are brand new. Thanks for all of the hard work y'all did .I would be glad to recommend y'all to anyone and everyone.

5

I took my wife's car in because of shuddering and oil and coolant leaks. Frank and Andre helped me out greatly. They really made an effort to convenience me in whatever way possibe. From a ride home to meeting me to figure out things with a jerk at the avis counter, thanks Andre. Unfortunately, I've had vehicle issues in the past as well, but the guys at finsanto (Andre Frank and Wayne, whom I've dealt with) have made a crappy time into less of an inconvenience. Thank y'all so much! Oh and their repairs, their repairs were as solid as their customer care and service. Highly recommended if you ask me. Thanks again, L. Sanchez.

2

The front office staff is very amicable. However, highly deceptive. They will try and milk the dollar by saying spend $1,000's here is better than buying a new car. I saw it happening to a young lady, who didn't buy into it and they did the same thing with me. I understand the negative connotation associated with mechanics because if they don't have work they don't eat, but be honest and your stomach and purse will always be full.

We checked our database and can't find your name in our system. Without being able to review your concerns specifically, I can you that we do not high pressure anyone to repair their vehicle. There are times that the cost to perform a repair is not a good option, but there are times that investing money into a repair is a good decision for the customer. We inform the customer what the vehicle needs and let the customer decide on whether to have the work performed.

- Finsanto Automotive Repair Shop
4

Thank you for your feedback!

- Finsanto Automotive Repair Shop
5

I've gone to Finsanto for my last 4 oil changes, all excellent. Today they went above and beyond on my brake/rotor change and alignment. They recommended a brake flush as well, I stated I was not prepared for the extra cost and would see if a family member could do it. When I came to pick up my car, Frank, to my surprise and delightment stated he had the brake flush done at no extra cost. The customer service was superb! I felt Frank had a true concern for my car and my situation, and I truly appreciate his generosity :)

Thank you Ms. Lucas!! I hope you enjoyed your 5th free oil change!!

- Finsanto Automotive Repair Shop
1

What a joke Take your car to a real shop

Miguel, I couldn't find your name in our database, so I can't respond specifically to your post. However I would like for you to contact our Service Manager, Wayne, to address your concerns.

- Finsanto Automotive Repair Shop
1

Sydni, we can't locate your name in our database, however, please call our Service Manager, Wayne, so that he can respond to your concerns.

- Finsanto Automotive Repair Shop
5

This is the first time conducting business with Finsanto Automotive. I'm very pleased with the outcome. I called on a Saturday morning when must other shops were closed. I brought my vehicle in for a brake check, as I heard a grinding on the rear of the vehicle. Customer service was outstanding. Spoke to Andre the service advisor, he recommended several services per manufacturer however, he wasn't pushy about it. Overall, price was reasonable for the services rendered. Will definitely continue to use this shop for future services.

Thank you DC for the feedback, we truly appreciate your business!

- Finsanto Automotive Repair Shop
5

Great customer service, friendly and works fast!

Thank you Ms. Landeros!!

- Finsanto Automotive Repair Shop
9354 Bandera Rd San Antonio, TX 78250 (210) 684-2277
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